We ship to countries listed in our store catalogue. Product availability and delivery options depend on the shipping country selected at checkout or detected from your store region.

If your country is not listed, please contact us before placing an order.

Standard delivery - typically 5-7 business days after dispatch, depending on your location and carrier schedules.

Express delivery - typically 2-3 business days after dispatch, where offered for your country.

Available methods and estimated times are shown at checkout when you select your shipping country.

Shipping at checkout includes:

(1) Per-item shipping based on the products in your cart and your delivery country, and

(2) a delivery service fee for standard or express shipping to that country.

The full shipping amount is displayed before you confirm payment. Product prices are tax-inclusive unless stated otherwise.

Orders are processed after successful payment. Dispatch usually occurs within 1-3 business days, excluding weekends and public holidays.

During peak seasons or sales, processing may take slightly longer. You will receive tracking information by email once your order has been shipped.

Premium members may receive free shipping on eligible orders as described at checkout or in our membership terms.

Promotional free-shipping offers, when available, will be shown on the website or applied automatically during checkout.

After dispatch, you will receive an email with courier details and a tracking number when provided by the carrier.

Registered customers can also view order status from their account order history. Allow 24 hours after dispatch for tracking to activate.

Delivery estimates are guidelines, not guarantees. Weather, customs clearance, or carrier delays can affect arrival times.

If your order is significantly delayed or appears lost, contact us with your order number. We will work with the carrier to locate the shipment or discuss a replacement or refund as appropriate.

International orders may be subject to import duties, taxes, and customs fees charged by your country. These charges are the recipient’s responsibility unless we state otherwise.

Customs processing can add time to delivery. We are not responsible for delays caused by customs authorities.

Please verify your shipping address before completing checkout. We are not liable for failed delivery due to incorrect or incomplete addresses provided by the customer.

If you notice an error immediately after ordering, contact us as soon as possible. We will try to update the address before dispatch, but cannot guarantee changes once the order is with the carrier.

Combo and bundle items ship together in one parcel where possible. Shipping is calculated for the bundle as listed at checkout, including component product weights where applicable.

For help with delivery, tracking, or shipping charges, visit our Contact page or email us using the address on your order confirmation.

For returns after delivery, see our Return policy.